Entwined Technologies, Inc. is currently looking for great people to join our growing team!

We presently have these positions open. If you'd like to explore any of them in more detail, just drop a note to


and we'll get in touch!

Position Location Clearance Required
Accounts Management Operations Support Specialist Washington, DC - currently remote Secret (or higher)
Systems Engineer Fort Walton Beach, FL Top Secret (or higher)


Company: Entwined Technologies, Inc.

Title: Accounts Management Operations Support Specialist

Location: Remote

Job Status: Regular / Full-time

********* Must Have an active DoD Secret Clearance or Higher *********


The Accounts Management Operations Support Specialist will provide operational support to the Accounts Management group. Main responsibilities include the creation of user accounts, creation of security groups, recertification of accounts, mailbox creation, distro list management, and general maintenance activities.


  • Provide desk side technical support and operations/maintenance activities to include Windows 2019 Active Directory Services, Account Management Service, and ServiceNow ticketing. Provide system support activities as directed and essential duties as outlined below.
  • Provide customer support
  • Perform regularly scheduled backups
  • Perform maintenance of over 14,000 user objects and 9,000 security groups
  • Perform preventative maintenance
  • Setting up network home drives for users
  • Install approved equipment and software
  • Install software patches, updates, and upgrades, including remote serving of workstations
  • Troubleshoot and resolve account management issues
  • Troubleshoot and facilitate resolution of network hardware and software problems
  • Create, update, track and resolve ServiceNow tickets in a timely manner
  • Maintaining configuration management data and documentation
  • Utilize Microsoft System Center Configuration Manager SCCM and NetIQ for Server and Account Management


  • At least 4 years working in help desk, system admin support, accounts management support, or similar position
  • Experience using O365 including Exchange, Outlook, OneNote, Word, Sharepoint, and OneDrive
  • Experience leveraging ServiceNow or similar workflow management tools for ticketing
  • Experience provisioning user accounts, network home drives, distribution lists, shared mailboxes and email accounts

**Security+ Certification


  • Experience in working in ServiceNOW ITSM environment.
  • Experience in working in the NetIQ Directory and Resource Administrator (DRA) Environment.
  • Experience assembling files, email, calendar invitations, and text for eDiscovery activities.


Company: Entwined Technologies, Inc.

Title: Systems Engineer

Location: Fort Walton Beach, FL

Job Status: Regular / Full-time


********* Must Have an active DoD Top Secret Clearance or Higher ********* 



This is a full-time position for a Systems Engineer supporting our federal government customer at Hurlburt Field, FL. The successful candidate will be part of a team that builds synthetic environments that are flown on Special Operations Forces ground and air simulators. The system provides operational intelligence support to enable integrated SOF mission planning and rehearsal for real-world combat environments. This position will work with a dynamic systems engineering team for system management, data storage, network infrastructure, Geospatial Services, dissemination, integration. They will also be responsible for systems on the SOF Information Enterprise, cyber security, application management, functionality, and end-user experience.

There are significant growth and learning opportunities for those who demonstrate initiative, inventiveness, original thought, incisive analysis, and comprehensive synthesis. Excellent analytical, organizational, and communication skills are required.



  • Perform system administration duties in maintenance and technology upgrades for the SOFPREP data storage, network, and user workstation enterprise.
  • Perform system repairs and update software/operating systems (Solaris & Windows platform).
  • Supports the security controls assignment, implementation, and assessment to ensure systems and user community needs are met per NIST 800-53 standards.
  • Develop configuration standards of systems such as Active Directory, Group Policy, DHCP, Subnets, and DNS in accordance with policy directives.
  • Configures and maintains Hybrid domain of Windows servers and Unix Solaris Servers using AD domain controllers/NIS master per DISA STIGS, USSOCOM, and USCYBERCOM directives
  • Deploys approved system updates for all Windows and UNIX servers in datacenter.
  • Setup and maintain backup and recovery procedures and documentation per DISA STIG and NIST 800-53A Controls.
  • Manages application license server and assists in procurement of licenses.
  • Researches and develops solutions for emerging technologies.
  • Develops, tests, hardens, deploys and maintains custom workstations to meet SOFPREP’s mission needs.
  • Tests and deploys security upgrades and patches on custom workstations designed for Geospatial and Simulation design applications per DISA STIGS, USSOCOM, and USCYBERCOM directives.
  • Supports the security controls assignment, implementation, and assessment to ensure systems and user community needs are met per NIST 800-53 standards.
  • Performs small computer maintenance and troubleshooting.
  • Manages IT hardware warranty submissions.
  • Assist customers with hardware and software challenges, and maintaining working components through repair or replacement.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Provides support to users in the areas of account management, enterprise applications, desktop applications and peripherals.
  • Monitors, diagnoses, resolves and documents complex network, storage and computer system issues.
  • Monitor the environmental conditions of a data center to ensure they are optimum for network, storage, servers, and other devices.
  • Calibrate and monitor data center equipment to ensure efficient performance.
  • Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.
  • Identifies areas for improvement and recommends technical solutions; recommends acquisition of new hardware and software to maintain technological currency.
  • Maintain up to date knowledge and understanding of security risks and best practices for IT Systems.
  • Develops Standard Operating Procedures on daily responsibilities.
  • Configures storage/LUNS/zfspools from NAS/SAN Oracle storage devices.


  • BS in Computer or Information Systems or related field and eight (8) years of experience in Data Center services with focus on GIS systems engineering.
  • Maintains DODI 8570.1M certifications. IAT Lvl 2 or higher required.
  • Maintains required training certifications for specialized software.
  • Active TS/SCI Security Clearance
  • Proficient in MS Windows, UNIX (Solaris) systems, virtual environments, systems/network engineering, database administration.
  • Must have complete understanding of systems design to include servers, storage, and interconnecting network devices.
  • Strong leadership skills and must demonstrate an ability to balance responsibilities among assigned activities; including the ability to manage transitions effectively from task to task, and proven adaptability to varying customer needs.

Key skills/expertise:

  • Windows Server
  • Active Directory
  • VMWare


Candidate must be able to function in general office environment.

Benefits Offered:

Medical & Vision PPO 90% company paid for employee & family.
Health FSA
Dental PPO 100% company paid for employee & family.
Life & Disability 100% company paid.
401(k) + company match
Professional Development Platform 100% company paid + Continuing Education reimbursement
PTO + paid federal holidays
Job Type: Full-time